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13th February 2019Discover DGSHAPE at IDS 2019. The pioneers in scalable CAD/CAM technology - empowering dental professionals to shape their future

DGSHAPE (formerly known as Roland EasyShape) will exhibit its pioneering CAD/CAM technology solutions at IDS 2019, which takes place from 12th – 16th March in Cologne, Germany

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One of the fastest growing brands in the dental industry – with 9,500 units shipped worldwide already - DGSHAPE by Roland is enabling future-focused dental labs and clinics to scale and expand their businesses at pace.

Whether in a dedicated lab or milling centre, or an in-clinic or office lab, DGSHAPE milling and 3D solutions offer the best of both worlds with the flexibility of an open solution combined with the reassurance of a guided workflow, seamlessly integrating with partner technology.


The DGSHAPE booth will be a must-visit destination for delegates at IDS, with the opportunity to see an exciting range of its innovative technologies in action and get insights into the latest CAD/CAM technology trends from key opinion leaders at the on-booth Seminar Theatre.


Visit the DGSHAPE booth: Hall 3.1, Booth L030/M029

DGSHAPE milling technology on display at IDS
The DGSHAPE space at IDS 2019 will showcase cutting-edge wet and dry digital milling solutions, business intelligence software tools, and more.

Designed to meet increasing demand for lab-friendly automation, the DWX-52DCi and DWX-52D five-axis dry dental mills are among the DGSHAPE devices to be put through their paces on the booth.

For optimal ease, material flexibility and unattended production, the DWX-52DCi features an Automatic Disc Changer (ADC), capable of loading up to six discs of different materials that may be replaced automatically during milling. The DWX-52DCi also supports DWINDEX performance monitoring software, enabling users to see at a glance when to order materials, replace tools and determine ROI.

The DWX-52D is the evolution of the industry-standard DWX-51D. A new snap-on clamp system offers a fast and secure set-up of various materials and maximises disc usage to make lab operation easier and more efficient than ever.

Both mills feature an Automatic Tool Changer, capable of holding up to 15 tools for fully automated milling of a wide range of materials. Zirconia, wax, PMMA, gypsum, PEEK, glass fibre-reinforced resin, composite resin and CoCr sinter metal are all efficiently and accurately milled for a variety of applications such as crowns, copings, bridges and veneers.

For dental professionals seeking an efficient wet milling solution to increase profitability and reduce chair time for patients, the DWX-42W, DGSHAPE’s latest addition to its growing portfolio of dental restoration technologies, will also be in action at the Show.


The DWX-42Wenables wet milling of popular glass ceramic and composite resins with high precision and accuracy and features a number of enhancements from the previous popular DWX-4W. These include new grinding burs for greater material compatibility, increased six-tool Automatic Tool Changer (ATC) capacity to switch out grinding burs as needed for unattended production, ethernet connectivity and a new, high-precision DGSHAPE-engineered spindle.


Additional key upgrades include reduced air pressure and volume requirements (increasing compatibility to working with existing compressed air supply), and up to 50% faster milling times.


For easy integration into existing workflows, the DWX-42W offers the flexibility of using the software and scanners lab technicians and clinicians are already familiar with. Installed as a single machine in a clinic or paired with a DWX-52D in a lab environment, the DWX-42W facilitates scalability, making it simple for a growing business to meet increasing customer requirements.


With lots more besides, plus a comprehensive range of samples, visitors to the DGSHAPE booth will discover the versatility and profit-making opportunities which are possible for today’s dental professionals harnessing the potential of digital production.


DGSHAPE On-Booth Seminar Theatre
For show visitors looking to get the inside track on the latest industry trends and insights, DGSHAPE is hosting a programme of seminars at its on-booth Seminar Theatre. Renowned industry experts and influencers from across the globe will share their experiences of CAD/CAM technology in a series of practical and interactive sessions.

On Thursday 14th March at 10am, Dr. Jan Hajtó will represent DGSHAPE as part of the programme of lectures on the IDS prestigious Speakers Corner. Dr.Hajtó, an internationally renowned speaker in the fields of dental aesthetics, all-ceramic restorations, CAD/CAM, digital dentistry and complex prosthodontic treatments, will present ‘CAD/CAM Chairside Milled Restorations- Implementation and Clinical Considerations’. He will outline decision criteria for the implementation of an open chairside system, provide best-practice examples of integrated workflows and share key preparation principles for CAD/CAM milled restorations.

Party with DGSHAPE
DGSHAPE will once again be hosting its ‘Happy Hour’ booth party on Thursday 14thMarch from 5pm and invites its valued customers and industry partners who are attending IDS to join the DGSHAPE team for refreshments, musical entertainment and the chance to network with key opinion leaders and industry experts.

Patrice Denonfoux, Head of DGSHAPE Roland Central Europe: ‘Building on the success of IDS 2017, we are delighted to return this year where we invite customers, colleagues, partners and industry friends to see our ever-pioneering solutions - showcasing both hardware and future-focused software business productivity tools. This reflects our recognition that technical excellence, aesthetics and commercial return all play an equal part in our customers’ success.’

The DGSHAPE stand at IDS 2019 will be in Hall 3.1, Booth L030/M029. For full details on what you can expect to find there, please visit https://www.rolanddg.co.uk/landing-pages/ids-2019.

For more information on IDS 2019 and to register for the show, please visit www.english.ids-cologne.de.
For further information on DGSHAPE by Roland products, please visit https://www.dgshape.com/.


8th February 2019DTA President's February blog is now available

The DTA President's February blog is now available on this website.


Full of lots of useful information, please click here to read the blog now


6th February 2019Materials that deliver

The NobelProcera® Full-Contour Zirconia (FCZ) Implant Crown and Bridge from Nobel Biocare helps you deliver on your clients’ and their patients’ expectations.

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Nobel Mulitlayered FCZThe multilayered zirconia product is sent to your lab in its final shape so it only requires finishing touches for a quick and efficient workflow. Amazing occlusal detail and high translucency deliver a life-like esthetic, plus, it is suitable for screw- or cement-retained restorations ensuring ultimate restorative flexibility that offers every patient a solution.


For full contour, full strength and full esthetics, discover the FCZ Implant Crown and Bridge from Nobel Biocare.


For more information, contact Nobel Biocare on 0208 756 3300, or visit www.nobelbiocare.com


1st February 2019Nominations to join the DTA Management Team are invited

Why not join the DTA Management team to help shape the future of the DTA.


Members can invite nominations by going to the Meet The Team page and downloading the Nomination Form


Nominations close on 1st May 2019


30th January 2019DTA Treasurer Vacancy

Tony Griffin, our current Treasurer, is stepping down from the role in March 2019 and a successor is required to ensure the smooth running of the organisation.


For more details please visit the Vacancies page on this website.


23rd January 2019Start the summer with two days of ‘essential CPD’ in Exeter

DenTeam2019 – The South-West Dental Congress –brings two days of ‘essential CPD’ to Sandy Park Conference Centre in Exeter this June, offering dental technicians their own full-day programme on Saturday 22nd while offering the core subjects and more on Friday 21st.

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In association with the DTA, the event organiser – Teamwork Professionals Ltd – says it has worked hard to put on a significant and worthwhile programme for technicians while keeping delegate fees low.

Event director, Chris Ritchie, says: “We know technicians can be reluctant to leave their labs, which is why we’re hosting the main technical programme on the Saturday. With a programme that isn’t just about chipping away at CPD quotas but rather offers a number of genuinely worthwhile sessions that can teach delegates about new technologies, techniques and offer insight intoother areas of dentistry, DenTeam is about the dental team learning together, and from each other.

“The dental team can be seen as fragmented; we want to encourage the opposite. For example, we have the former Denplan chief dental officer, Roger Matthews, kicking off both days with a look at where dentistry is headed in the next five years. Dental technicians are a key part of that future, so Roger’s keynotes should certainly be of interest. We’ll also be holding a special ‘Hot Topics’ forum to close the event, where technicians can grill our panel members on any issues of concern. It should be lively!”

Chaired by the DTA’s Barry Tivey and Delroy Reeves, the panel will include well-known lab owner and former GDC member David Smith, who earlier in the day will cover the changes coming next year to the MHRA regulations as well as detailing what technicians need to know about Enhanced CPD. In a further session, David will look at a new government-led initiative that should attract new blood into the technical workforce.

Elsewhere, VITA Master Technician TJ Nicolas will present sessions on holistic dentistry, which involves not just the whole dental team but the patient’s medical care too. Sheffield-based lab owner Andrew Taylor will be educating dentists and their nurses on how to avoid costly remakes by getting impressions right first time, as well as delivering a lecture for technicians on ‘handling impressions’.

Sean Wilkinson will cover ‘The future of immediate loading’ and will run a workshop entitled ‘Implant Planner Workflow’. James Green will tackle orthognathic procedures. TJ Nicolas will present another session on ‘Tired of being told implants are the only way to save bone…’, in which he will introduce an alternative product and technique that should be of interest to all delegates.

Chris continues: “It’s not a restricted programme – technicians and indeed all other delegates are welcome to attend any sessions they like. The nurses’ programme, for example, will include a talk on the indemnity requirements for all members of the dental team; we have an entire morning devoted to mental health; and there will be various breakout sessions and workshops, product demonstrations and more – always a selection to choose from.”

Between sessions, there will be plenty of time to browse the trade exhibition and take part in a competition to win an iPad.
Two-day passes for technicians are priced at £190 (plus VAT), which includes a hot (or cold if preferred) lunch on both days, tea and coffee throughout each day, delegate bag, event guide and proceedings, and access to any recorded sessions after the event. One-day passes are priced at £105 (plus VAT). DTA members are entitled to a 25% discount.

For full details visit www.denteamcpd.com. Registration opens on 1st February.


22nd January 2019IDS News: Shofu Dental Now in Hall 11.3 with Even More Room for Information and Communication

Clearly State of the Art: New Products for Layering, Milling and Bonding at the IDS. More spacious, open and welcoming: At the IDS 2019, Shofu Dental will be in Hall 11.3 (Booth G010/J019) for the first time with a new concept including not only product presentation and information,but also communication and customer connectivity. 

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The booth area of more than 240 square metres will provide sufficient room for new, extended and improved products, as well as a lively exchange of views with dentists, dental technicians and distribution partners. Shofu will focus on direct and CAD/CAM restorative materials, polishing, porcelain systems, and digital dental photography.


Mutual Exchange for Forward-Looking Solutions
Whether for the newly developed BeautiBond Universal multifunctional adhesive system, the innovativeShofu Disk ZR Lucent multilayer zirconia disks, the recently launched OneGloss Mpolishers, the new Beautifil Flow Plus X restorative in two viscosities, or the popular EyeSpecial C-III camera: A visit to Shofu’s booth at the IDS will definitely be worthwhile.

Since products are only as good as their users, Shofu increasingly focuses on providing practical information and tips to users in both analogue and digital formats hence a variety of new Instructions for Use and electronic tools will be available at the IDS.

“Communication in both ways, rather than one way: the motto of our new IDS booth concept. We not only wish to send messages to our customers, but also to enter into a dialogue with them and initiate a mutual exchange of viewsfor new, forward-thinking solutions,” says Martin Hesselmann, the European Managing Director of Shofu.


21st January 2019January Edition of Word of Mouth

Hello and welcome Oral Health Foundation's latest issue of Word of Mouth's digital magazine.

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The first edition of the new year includes final edition of the year includes some discussion about the new NHS Long-Term plan, and what it means for the future of oral health in England.


We also comment on some very interesting new research which links dark berries with a reduced risk of tooth decay, Dry January and a lot more that will help you better your oral health in 2019.


Click here to read Word of Mouth - January 2019


21st January 2019Obituary - George Bisterfeld

George Bisterfeld, Export Manager of Shofu Dental, has passed away at the age of 64.

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George BisterfeldGeorge joined Shofu in October 1987. With great dedication he built up the export department and developed the international Shofu business.He was a substantial part of Shofu’s success in Europe and the company it has become over the last three decades. With close ties to dealers and opinion leaders all over the world, he is a well known figure around the dental industry. George was well respected for his profound product and market knowledge, his kind personality and his great sense of humour.

In his private life, George shared his passion for travelling and different cultures with his wife Marlene, who preceded him in death. He will be sincerely missed. May he rest in peace.


16th January 2019Dental Technology Showcase 2019

DTS 2019

Don't miss the DTS 2019 being held at the NEC Birmingham on 17th & 18th May 2019


8th January 2019Oral health in the news

Your weekly bulletin of choice highlights from oral health in the news.

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4th January 2019DTA President's New Year blog is now available

The DTA President's January 2019 blog is now available to read on this website

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Please visit https://www.dta-uk.org/presidents-blog.php to read Delroy's latest news and updates.


3rd January 2019New DTS Releases

Go completely digital with confidence - DTS 2019 Sean Wilkinson

Do This Show! Do you want to see the latest and greatest dentistry has to offer?

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Go completely digital with confidence


Among the speaker line-up at DTS 2019 will be Sean Wilkinson (dental technician, lecturer and instructor at Zirkonzahn, Italy) discussing “CDD – Computer Dental Diagnostics” in the Digital & Innovation Theatre.


“My session will be ideal for those who haven't yet made the leap into completely digital workflows.


“I hope delegates will leave my lecture with a significantly improved understanding of the digital workflow developed by Zirkonzahn. I will also describe my own immediate implant loading protocol, to help delegates take their business forwards.”



Do This Show!


Do you want to see the latest and greatest dentistry has to offer?


Tired of scouring the web for what you need?


Shows come and go, but the Dental Technology Showcase (DTS) 2019 is one you can’t afford to miss.


DTS is a wonderful opportunity for you and your team to mix with fellow professionals, get hands on demonstrations of the latest and greatest technologies, find deals and partake in some CPD. Don’t miss out!


DTS 2019 will be held on Friday 17th and Saturday 18th May
at the NEC in Birmingham, co-located with the British Dental Conference and Dentistry Show.
For further details, visit www.the-dts.co.uk, call 020 7348 5270
or email dts@closerstillmedia.com



28th December 2018Creative collaboration - The DTX Studio™ design software

Technology has revolutionised how you collaborate with dentists – make sure this relationship stays strong with the DTX Studio™ design software from Nobel Biocare.

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Created to offer enhanced data sharing between dentist and technician, DTX Studio software allows you to design restorations the way you prefer, whilst giving you all the information you need to offer precise, highly detailed restorations.


A user-friendly interface and powerful CAD tools help to streamline your workflow, and access to more data means you can create temporary restorations in a time efficient manner, helping dentists achieve a shorter time-to-teeth for the patient.


A suitable system for technicians of all levels of experience, DTX Studio design software is accessible, intelligent and designed to form an easy link between technicians and dentists to provide patient care like never before.


Find out more about how DTX Studio™ design software can benefit your laboratory today!


For more information, contact Nobel Biocare on 0208 756 3300, or visit www.nobelbiocare.com


28th December 2018December edition of Word of Mouth

From the Oral Health Foundation:

The final edition of the year includes some timely advice on how to maintain good oral hygiene as we head into the festive season. We also comment on a new study which links mental health conditions with oral health, talk to one of our many fantastic Mouth Cancer Action Month fundraisers and give information on how to avoid or treat gum disease.


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To read the December edition of Word of Mouth (new tab/window) please click the link below:


Word of Mouth - December 2018


5th December 2018New DTS Releases

Education and Innovation - To update your knowledge and skills with the latest ideas and innovations in dentistry, the Dental Technology Showcase (DTS) is the event for you.


Invest in yourself at DTS 2019 - Investing in your knowledge and skills is important for career development – so don’t miss the Dental Technology Showcase (DTS) 2019!

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Education and Innovation


To update your knowledge and skills with the latest ideas and innovations in dentistry, the Dental Technology Showcase (DTS) is the event for you.


2018 delegate feedback:

"I like to look at everything from the suppliers to the CPD lectures. I would definitely recommend the event." Sadia Muddsar, dental technician


“I come for the lecture programme and to also browse the exhibition. It’s a great show to get up-to-date with innovative technology, see new ideas and gain CPD.” Ben Taylor, dental technician



Invest in yourself at DTS 2019


Investing in your knowledge and skills is important for career development – so don’t miss the Dental Technology Showcase (DTS) 2019!

There will be lectures tailored to dental technicians, clinical dental technicians, orthodontic technicians and lab owners, with industry-leading names guiding discussions and sharing their expertise.


In addition, the extensive trade exhibition will feature all the latest and greatest materials and technologies on the market, with the chance to watch live demonstrations and meet other customers for first-hand reviews.


Save the dates today!


DTS 2019 – Friday 17th and Saturday 18th May – NEC in Birmingham,
co-located with the British Dental Conference and Dentistry Show.
For further details, visit www.the-dts.co.uk, call 020 7348 5270
or email dts@closerstillmedia.com


5th December 2018Optimal esthetics made easy

We all know that esthetics are one of the most important parts of dental restorations – so wouldn’t it be great to be able to achieve natural-looking results easily?


With NobelProcera® Full Contour Zirconia implant crown and bridge, creating esthetic restorations is easy.

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As the restorations are full contour they arrive in their final shape with excellent occlusal detail, meaning that technicians can save time whilst still producing a highly esthetic result.


Furthermore, the high translucency of the zirconia enables restorations to blend in seamlessly with existing dentition as the multilayered hues ensure a natural finish.


Find out more by contacting Nobel Biocare today.


For more information, contact Nobel Biocare on 0208 756 3300, or visit www.nobelbiocare.com


5th December 2018DTA President's December blog is now available

The December blog by Delroy Reeves, the DTA President, is now available on this website


30th November 2018For Sale Due to Retirement - Dental Clinic/Laboratory in Kent






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For more information please see the Jobs page on this website


30th November 2018The 23rd Conference for Dental Care Professionals

Dentistry Today – Treatments and Challenges

Held on 2nd March 2019, this event aims to strengthen and further develop the dental team. The day offers participants the opportunity to update their knowledge, hear and meet a group of leading experts and the opportunity to network.

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Please visit the Events, Meetings and Courses page on this website for more information


15th November 2018The Dental Technologists Association (DTA) joins forces with leaders from across the dental sector to launch universal principles of good complaint ha

The DTA is one of 28 organisations from across the dental sector to launch a set of universal principles for good complaint handling. The six core principles provide a simple template for best practice, helping professionals and patients to get the most from feedback and complaints, for the benefit of all.

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According to the General Dental Council’s (GDC) 2017 Public and Patient Survey, 97% of dental patients report being either very (67%) or fairly (29%) satisfied with their dental treatment and only 8% report having considered making a complaint. However, of those who have, 33% said they had not done so because they didn’t know where to start.


The principles set out a very clear picture of what patients can expect when providing feedback or making a complaint.


The six core principles are:
1. All of your feedback is important to us.
2. We want to make it easy for you to raise a concern or complain, if you need to.
3. We follow a complaints procedure and keep you informed.
4. We will try to answer all your questions and any concerns you raise.
5. We want you to have a positive experience of making a complaint.
6. Your feedback helps us to improve our service.


Delroy Reeves, President of Dental Technologists Association commented "I was delighted to be part of the GDC Working Group and fully support this dentistry wide approach to complaints handling. Only by listening to patients, addressing their concerns and resolving their problems can we learn lessons for the future.

We want to encourage every clinical dental provider to get involved with this initiative by integrating the principles into their practise, and also displaying the poster and leaflet to help patients to understand what they can expect from their dental team."


More information and supporting resources, including the poster (pdf) and leaflet (pdf), are available. The poster and leaflet are also available in hard copy on request.


Information about how the principles were developed
The principles of good complaint handling were developed by the Profession-wide Complaint Handling Initiative Working Group which included the following organisations: Association of Dental Administrators and Managers, Association of Dental Groups, British Association of Dental Nurses, British Association of Dental Therapists, British Dental Association, British Orthodontic Society, British Society of Dental Hygiene and Therapy, Bupa Dental Care, Care Quality Commission, CFC Underwriting, CODE, DDU, Dental Complaints Service, Dental Protection, Dental Technologists Association, Department of Health and Social Care, General Dental Council, Health Education England, LDC Confederation, MDDUS, mydentist, NHS Digital, NHS England, Orthodontic National Group, Orthodontic Technicians Association, Parliamentary and Health Service Ombudsman, Simplyhealth, Society of British Dental Nurses. This work was also informed by the views of dental patients.


9th November 2018Dental technology groups gather to discuss MHRA developments

At a recent meeting hosted by the Dental Technologists Association (DTA), representatives from the Dental Laboratories Association (DLA) and Orthodontic Technicians Association (OTA) met with Larry Browne from the Dental Technician publication and laboratory owners Graham Cobb and David Smith to discuss issues related to MHRA and MDR.

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The meeting was chaired by DTA’s Tony Griffin and provided a forum to discuss the statement of manufacture and changes that come into force in 2020. The group identified a number of specific actions to take forward that will support dental laboratories, particularly in relation to in-practice custom made dental devices.


The group will initially focus on informing key groups about the legal responsibilities with regard to MHRA and the GDC, and the changes that MDR and its requirements regarding the statement of manufacture will mean for everyone who makes custom made dental devices.

It is the intention of the group to support the GDC’s Shifting the Balance programme by providing information to a range of different groups, dental schools, professional bodies and individuals for the benefit of patient care.


6th November 2018DTA President's November blog is now available

The DTA President's November blog is now available on this website


Please go to www.dta-uk.org/presidents-blog.php to find out what's been going on and what's coming up.


6th November 2018October edition of Word of Mouth

Hello and welcome to the latest issue of Word of Mouth, our digital magazine.

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In this month's edition, we turn our attention towards the upcoming Mouth Cancer Action Month campaign and discuss why your support is so important.



We also provide some timely Halloween advice, talk about interesting research regarding tooth regeneration and discuss the importance of wearing mouthguards while participating in contact sports.

Thank you for continuing to support our charity and we wish you a great week.


Click here to read Word of Mouth

Oral Health Foundation


1st November 2018DTS – the perfect outing for the laboratory team

To show your appreciation to your technicians, take them to the Dental Technology Showcase (DTS) this May where they’ll have a chance to update their CPD, whilst discovering the latest products and networking with colleagues across the dental sector.

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It remains the biggest dental laboratory event of the year, with more than 100 lab dedicated exhibitors available to explore, and an unrivalled lecture programme that will be presented by some of the world’s leading lights.


Your team are sure to thank you for it – so what are you waiting for? Save the date and book your trip to Birmingham today!


DTS 2019 will be held on Friday 17th and Saturday 18th May
at the NEC in Birmingham, co-located with the British Dental Conference and Dentistry Show.
For further details, visit www.the-dts.co.uk , call 020 7348 5270
or email dts@closerstillmedia.com


1st November 2018Not to be missed!

Offering lectures by world-class speakers, live demonstrations of innovative products and a platform to discover the very latest technologies, the Dental Technology Showcase (DTS) 2019 is not to be missed!

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Not only will it cover relevant topics and provide hours of enhanced CPD, but it will also be the ideal place to network with colleagues and make new connections throughout the profession.


Completely free for delegates to attend, DTS caters to the needs of all dental technicians, clinical dental technicians, orthodontics technicians and lab owners. Save the dates!


DTS 2019 – Friday 17th and Saturday 18th May – Birmingham NEC,
co-located with the British Dental Conference and Dentistry Show.
Visit www.the-dts.co.uk, call 020 7348 5270
or email dts@closerstillmedia.com


1st November 2018Streamline your prosthetic design

Is your laboratory considering expanding the amount of implant-related services it offers?


Make sure your team have the technology they need by implementing the DTX Studio™ design software from Nobel Biocare.

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Created to help technicians design restorations with ease, the system utilizes powerful CAD tools that aid in the creation of accurate individualized prosthetics.


The software guides technicians through workflows in simple to follow steps after the design process, helping even those with less experience to create high-quality products. As technicians become more experienced they can make more use of the advanced design tools, creating truly effective solutions for the most challenging cases.


The system’s easy-to-use interface also allows for users to flip back and forth between stages during the design process, identifying any issues and helping to ensure an optimum outcome.


Unique communication and data sharing features improve communication with referring dentists throughout every case and provide access to any information that may be necessary, helping you to always design a solution that is truly effective for the patient.


Find out more about this innovative software by contacting Nobel Biocare today.


For more information, contact Nobel Biocare on 0208 756 3300, or visit www.nobelbiocare.com


22nd October 2018FGDP(UK) Vice-Dean made Queen's Honorary Dental Surgeon

Group Captain Mark Richardson, Vice-Dean of the Faculty of General Dental Practice UK (FGDP(UK)), has been appointed Her Majesty The Queen's Honorary Dental Surgeon.

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Group Captain Mark RichardsonThe honour follows his recent promotion to Chief Dental Officer of the Royal Air Force (RAF), and caps off a successful year in which he was also elected to the Faculty Vice-Deanship. Two Queen’s Honorary Dental Surgeons are appointed from each of the three Armed Services, and while the role is honorary, they assume responsibility, on a rotation with the Queen’s Honorary Surgeons, Physicians and Nurses, for medical arrangements at Investitures at Buckingham Palace, Windsor Castle or the Palace of Holyroodhouse.


Mark joined the RAF in 1989 shortly after graduating from Dundee University, and has served as a dental officer in Afghanistan, Europe, the Far East and the UK. Based in Tidworth, Wiltshire, he is currently the Armed Forces’ Principal Dental Officer for Wessex Region, responsible for clinical delivery, governance and quality assurance across 16 tri-service dental centres which look after the oral health of around 30,000 service personnel. He is also the Armed Forces’ Clinical Adviser on Paedodontic Dentistry, in which he holds an MSc.


A holder of FGDP(UK)’s MGDS qualification, he became an examiner for the MFGDP in 2007 and then a Core Group MJDF examiner in 2013. He has been the elected Board Member for the Wessex and Oxford region since 2016, and is also a Facilitator for FGDP(UK) Fellowship.


He is also a Fellow both of the Faculty of Dental Surgery of the Royal College of Physicians and Surgeons of Glasgow, and of the Faculty of Dental Trainers at the Royal College of Surgeons of Edinburgh, where he recently became an examiner for the Membership in Advanced General Dental Surgery. He also holds an MSc in Medical Education and is a CQC Specialist Advisor.


On his new appointments, Group Captain Richardson commented:

“I feel very honoured and humbled to have been appointed Queen's Honorary Dental Surgeon, and to have been chosen to be the Chief Dental Officer of the RAF. This represents the pinnacle of my military career.”


Ian Mills, Dean of FGDP(UK), said:

“On behalf of all members of the Faculty, I congratulate Mark on this significant achievement and career milestone. We are privileged to benefit from his immense knowledge and wide experience.”


Sara Hurley, the Chief Dental Officer for England, added:

“Mark’s appointments as CDO (RAF) and Queen's Honorary Dental Surgeon are fitting recognition for a career dedicated to the delivery of exceptional care for an exceptional patient population, as well as his broader contribution to continuing excellence in training”.


17th October 20189 in 10 dentists fear being sued by patients 9 in 10 dentists fear being sued by patients

A Dental Protection survey of over 1,100 dentist members reveals that nine out of ten (89%) are increasingly fearful of being sued by patients. Of those, three quarters (74%) feel that the fear of being sued impacts on the way they practise.


This fear is not without foundation as 43% of the public believe there are now more marketing campaigns by ‘No Win No fee’ firms compared to five years ago, according to a YouGov survey of 2,000 people. Claimant solicitors are using television, radio adverts and media coverage aimed at increasing the number of claims.

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The survey by Dental Protection found that three quarters (74%) of dentists feel that the fear of being sued is affecting the services they believe they are able to offer, while 64% of respondents feel that the fear of being sued has resulted in them making more referrals.


Nearly all respondents (98%) believe that we live in an increasingly litigious society and 79% of them are concerned about the impact this is having on their welfare and the way they practise, with 77% of respondents admitting that the fear of being sued has caused them stress or anxiety.


Key areas where Dental Protection is seeing claims include the diagnosis of caries, periodontal disease and the outcome of endodontic treatment. Issues around consent also often feature in clinical negligence claims.


Raj Rattan, Dental Director at Dental Protection said:


“Dentists work in an increasingly challenging environment. It is worrying that three out of four full time general dental practitioners fear being sued by patients and understandably this will undoubtedly impact on the way they practise and add to already high stress levels”.


“Without proper consent and comprehensive, well organised records, a dentist will be severely disadvantaged in defending any allegations that may surface at a later date. Inadequate clinical records will make the case less defensible and often compromise the final outcome. Dental Protection can provide members with further advice and guidance.”


“We always encourage dentists to explain the costs, risks and benefits of all the treatment options and ensure that the patient has a clear understanding of the planned procedure so that patient expectations can be met. Where a patient expresses dissatisfaction about any aspect of their care, dentists should take this as an opportunity to resolve the issue promptly to the patient’s satisfaction.”


“At Dental Protection we continue to support our members by offering advice and guidance on how to manage the complaint and importantly how to contain the risk of escalation. We also work with our members to try and avoid a complaint in the first place which could lead to litigation and provide a range of educational programmes to support them.”



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